FAQS

Orders & Shipping

Standard shipping generally takes 3–5 business days. Standard overnight options are available during checkout for faster delivery frames.
No! We don't offer free shipping at all.
Absolutely. Once your package ships out, an email confirmation containing real-time tracking links will be automatically sent over.

Build Your Own Jar

Simply pick your base jar size, choose your favorite layers/toppings list layout from our selection wizard, and we mix it fresh to order!
Yes, you can stack duplicates of items if you really love a specific topping component!
Base builds include up to 4 toppings standard, with options to append extras for a minimal add-on fee.

Subscriptions 

You receive a fresh customized selection delivered to your doorstep every month, and you save 15% on every order!
Yes, you can pause, modify, or cancel your subscription at any time directly from your account dashboard.

Payments & Returns

We accept all major credit cards (Visa, Mastercard, AMEX), Apple Pay, Google Pay, and PayPal processing.
Due to the consumable nature of custom orders, we generally cannot accept standard physical returns, but we always guarantee full product satisfaction.
Please immediately contact support with an image file showing your damaged delivery package, and we'll dispatch a complementary replacement order out right away.

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